Resume Service Policies and Privacy

Right to Decline Projects:

Resume Profile reserves the right, in its sole discretion, to cancel an order at any time prior to delivery of services without liability. Once resume development has begun, which is immediately after receiving the information needed to complete the resume, no refunds will be processed. We have never been asked for a refund after a resume is completed.

Information Gathering and Resume Completion:

Resume Profile will email a completed resume by the end of the following day (12:00 a.m. / Midnight PST) after receiving all of the information required to complete the resume, Monday through Friday, excluding major holidays. We will acknowledge receipt of the information requested by email. When the information required to complete the resume is supplied after 3:00 p.m. EST, it will be considered received the following day.

Due to scheduling, when a Resume Profile customer provides the information needed to complete the resume after 24 hours (Sunday through Saturday) from the initial purchase date and time, the resume will be completed within 72 hours instead of the next day.

Nearly all of the information required to complete the resume needs to be written or typed and sent by email. We enjoy speaking to our customers at anytime before or during the process, however, it is not possible to accurately and reasonably dictate over the phone or in-person all of the information needed to complete the resume.

You are welcome to provide us ahead of time what information you have, but in general, we do not accept information and resumes to complete the resume in the form of faxes, scans, pictures, images, hard copies, military records, and information scanned into PDF files.

Customers are welcome to send more information in writing anytime after the initial information gathering, but it may delay the completion of the resume by up to 24 hours from the time the information was received since the development of the resume will have begun.

The final resume copies will be delivered in the form of a Microsoft Word, Adobe PDF, and ASCII text document. If a cover letter and thank you letter is involved, these documents will be delivered in the form of a Microsoft Word document only. Cover letters are completed after the completion of the resume itself. We make sure the information is accurate in the resume as it is used to help build the cover letter.

If after emailing a completed resume and cover letter to a customer, and no feedback or changes are received within seven days, the resume is considered accepted and the resume service completed.

Resume Profile only retains customer's resumes for 60 days.

Miscellaneous Important Terms:

Additional charges will apply when meeting customers face to face and will be in addition to the prices shown on our pricing page. Resume coupons and special offers will be redeemable. All Resume Profile associates are skill experts in every facet of HR, staffing, recruiting, employment, and resume writing. There is no benefit to meeting in person. We will understand your new job and career goals and this will be accurately reflected in your resume.

We do not prepare CV style resumes used in higher education, medical research, governments, countries outside of the U.S., and other fields. We do not prepare resumes for people working in any level of government. We do not prepare resumes for current or former contractors, consultants, freelancers, and temps. We do not prepare resumes for people in the military or in defense related positions. We do not prepare resumes for people if any job involved government related work or anything related to the government. We do not prepare resumes if someone's work experience was outside of the United States. We only prepare resumes targeted towards actual jobs and job functions and not education or degree programs.

Representing yourself to employers with a resume document over two pages in length is not advisable for several reasons. You should not expect a resume longer than this. Resumes with too many jobs, and jobs going back beyond the resume standard, are also not advisable. We will package your work history and experience perfectly based on how employers evaluate resumes and job candidates.

Customer Reviews and Feedback:

 Resume Profile on occasion posts customer feedback, client reviews, comments, and testimonials to our website. By using this service you are agreeing to allow Resume Profile to post your comments and feedback on this site. No complete names will be used in the review.

Government / Military:

We do not prepare resumes for current or past agency, local, state, or federal government employees. We do not customize resumes to apply for government jobs. All resumes are constructed based on how hiring managers, human resources, and recruiters in the private sector review and assess resumes and candidates. We do not prepare resumes based on how countries outside of the U.S. may want them or for international jobs. We do not prepare resumes for people whose current or past jobs were in a country outside of the U.S. We do not prepare resumes if someone's current or past job is in anyway related to the military, defense, aerospace, or govenrment.

Contracting / Consulting / Temping / Travel

We do not prepare resumes for people involved in temp, contract, freelance, travel, and consulting related work.

Resume Updates:

Upon completion of the resume writing service, signified by receiving your final / completed resume copies by email, the resume service is considered complete. We do not have an ongoing resume update policy or program.

Resume Guarantee:

Your 100% satisfaction with your new resume is guaranteed or we will completely rewrite your resume for free within seven days of completion. We do not refund resume service payments due to the several hours required to construct a professional resume presentation. We have never been asked for a refund.

Terms of Use:

Unless otherwise specified, we grant you a non-exclusive, non-transferable, limited right to access, use, and display this web site and the material provided hereon for your personal, noncommercial use, provided that you comply fully with the provisions of this Agreement. You acknowledge that this web site contains information, software, text, graphics, questions, creative suggestions, messages, comments, feedback, ideas, articles, and other materials (collectively, "Content") that are protected by copyrights, patents, trademarks, trade secrets, and/or other proprietary rights, and that these rights are valid and protected in all forms, media, and technologies existing now or hereafter developed.

Other Sites:

Our site may contain links to other Web sites. We do not review the privacy practices of these other sites and recommend that you review their privacy policies before sharing your personal information. Should you utilize an external company, product or service offered through this web site, you will not hold our company responsible or liable for any resulting use.

Do not duplicate any part of this site.

Changes to Our Policies and Privacy Policy:

Our privacy policy may change from time to time to reflect new or improved site functionality or changing customer requirements. We will notify you of all such changes by updating these pages on our Web site.

Questions:

Please contact us if you have any questions about our privacy policy or other legal guidelines.

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